Cancellation & Refund Policy

As our products consist of digital items such as downloadable PDFs, notes, and educational content, all sales are considered final. Once the payment is completed, immediate access/delivery is provided, and hence cancellations or refunds are not applicable in most cases.

No cancellation in the following cases:

✔ The product has been delivered successfully
✔ The PDF/notes/content has already been downloaded or viewed
✔ Purchase was made by mistake
✔ Customer changes their mind

However, refunds may be provided ONLY if:

✔ The paid resource was not delivered due to technical error
✔ Payment was deducted but order was not completed
✔ The content link is inaccessible for more than 24 hours

In such situations, users must contact us at:

📧 professorphi.yt@gmail.com

with:

  • Order ID / Transaction ID

  • Registered email / phone number

  • Issue description

Refund Processing Time:

If approved, refunds will be processed within 5–7 working days, directly to the original payment method.

Replacement Policy:

In case of corrupted file or incorrect access link:
✔ We will resend the correct file/link within 2–24 hours
✔ Replacement is given at NO EXTRA COST

⭐ Notes

  • Refunds are not applicable for downloaded or accessed digital items

  • We hold the right to approve or deny refund requests depending on usage and delivery logs